Privacy Policy
Last updated: 24 October 2026
Who We Are
The data controller is Planet Turizm Taşımacılık Otelcilik Yer Hizmetleri İç ve Dış Ticaret Ltd. Şti., operating as Climax Turizm Seyahat Acentası. This policy explains how Local Turkey Tours handles personal information when you use this website or contact our travel team. For privacy enquiries, contact info@localturkey.tours or +90 535 727 23 10.
Information We Collect
When you submit an enquiry, we collect the details you provide, such as your name, email address, telephone number, country, travel dates, party size, preferred destinations, accommodation preferences and message. Our hosting and security providers may process technical information, including IP addresses and request information, to deliver and protect the website. Please do not send passport details, payment card information or sensitive personal information through the general enquiry forms.
Why We Use Your Information
We use enquiry details to respond to you, prepare itineraries and quotations, arrange requested services and manage related correspondence. Depending on the activity and applicable law, processing may be necessary to take steps at your request before a contract, perform a contract, meet legal obligations or pursue legitimate interests such as responding to enquiries and protecting the website. Where consent is required, we will request it separately. Submitting an enquiry does not subscribe you to marketing.
Sharing and International Processing
Information may be accessed by authorised team members and service providers supporting hosting, storage and communications. When arranging a trip, relevant details may be shared with hotels, guides, transport companies and other suppliers needed for your arrangements. Providers may process information outside your country, including outside Turkey. Transfers must follow applicable legal requirements and safeguards; an enquiry is not consent to unrestricted transfers. We do not sell enquiry information.
Storage and Security
Enquiries are stored in our website database and may form part of related business correspondence. We retain information for the purpose for which it was collected and for applicable legal, accounting or dispute requirements, then delete or anonymise it when no longer needed. Access to the enquiry administration area is restricted to authorised users. No internet service can guarantee absolute security.
Your Rights
Subject to applicable law, you may ask whether your data is processed, request access and information about its use and recipients, seek correction or deletion where appropriate, and exercise applicable objection or restriction rights. Under Turkish Law No. 6698, these include the rights described in Article 11, including notification of corrections or deletion to recipients and compensation for unlawful processing where applicable. You may withdraw consent for consent-based processing without affecting earlier lawful processing. Contact info@localturkey.tours; we may need to verify your identity. You may also complain to the competent data protection authority.
Other Websites and Updates
Links to WhatsApp and other external services take you to providers with their own privacy practices. See our Cookie Policy for browser storage information. We may update this notice when our services or processing change.
Operating Agency
Local Turkey Tours is operated by Climax Turizm Seyahat Acentası, an A Group travel agency. Travel agency operating licence no: 1772.
Company: Planet Turizm Taşımacılık Otelcilik Yer Hizmetleri İç ve Dış Ticaret Ltd. Şti.
Registered address: Gülbahar Mah. Büyükdere Cad. Gayret Apt. No:105/12 Şişli / İstanbul